Rumpke Experiences Cybersecurity Incident, Customer Data Believed Unaffected

Waste management company Rumpke, headquartered in Colerain Township, Ohio, reported a cybersecurity incident affecting its systems. The company disclosed on October 24, 2024, that the attack likely did not compromise customer data or payment processing systems, and essential operations—including trash and recycling collection—continue unaffected. Rumpke’s forensics team is actively investigating the incident, which they believe did not expose any customer payment information. As a precaution, the company plans to notify any affected parties once more details are available.

Rumpke also experienced a temporary disruption to its customer service phone lines on Thursday morning, which was resolved by 3 p.m., though it remains unclear if this outage was linked to the cyber incident. While an anti-ransomware company suggested that an attack on Rumpke might have been first reported on October 11, Rumpke has yet to confirm specific details. Rumpke employs around 4,000 people and serves multiple states through 14 landfills and 12 recycling centers, making it a significant regional player in waste management.

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