American Water Cybersecurity Incident Forces Service Disruptions and Appointment Rescheduling Across Multiple States
On October 3, 2024, American Water Works Company, Inc., which serves communities in 14 states and military installations in 16 states, detected unauthorized activity within its computer systems, later confirmed as a cybersecurity incident. As a precautionary measure, the company deactivated its MyWater customer portal and suspended billing services to